SAP Portal and Mobile FAQs

At the top of the page, there are groups listed horizontally across the page like Time, Travel, Approvals, etc. Click on one of the groups (e.g., Time), and you’ll go directly to the functions available for time recording and reporting.

Watch this video to learn more about personalizing your homepage.

Yes. Tiles can be re-arranged, added or deleted. Groups can be hidden as well. Watch this video to learn more.

Yes. Click the Person icon, then click Clear Personalization.

Your SAP security roles determines the tiles that are available for you to access.

Work with your supervisor to complete an SAP security form to update your access and submit the form to ITAC.

The desktop provides access to all of the tiles. Only mobile friendly SAP apps are available on mobile devices.

Blank tiles can sometimes show up when you view the SAP Portal on both your computer web browser and your mobile device. Try refreshing your page or clearing your browser's cache and history. If that does not work, you'll need to clear your personalizations. Click the Person icon, then click Clear Personalization.

Go back to the SAP Fiori Apps home page. Tap Approve Timesheets which will reset the app and allow you to approve the second employee's working time.

All faculty, staff, and student employees have access to SAP Mobile.

NOTE: Depending on your role and user permissions, you may see different SAP functions.

The following Employee Self-Service actions can be taken with SAP Mobile:

• My Timesheet - manage work, sick, vacation, and other personal time assignments
• My Paystubs - view previous paystubs from the past six pay periods.
• My Inbox - view messages
• My Benefits - view current dental, medical, life insurance, and retirement benefits

TIP: Texas State faculty, staff, and student employees can access SAP Mobile. However, depending on your role and user permissions, you may see different SAP functions.

SAP Mobile is a mobile-friendly version of SAP intended for light use of the below functions.

Employee Self-Service

• My Timesheet
• My Paystubs
• My Inbox
• My Benefits

Manager Self-Service

• Approve Timesheets
• Approval Travel Expenses
• Approve Travel Requests
• Approve Requisitions

Track Purchase Order

TIP: Texas State faculty, staff, and student employees can access SAP Mobile. However, depending on your role and user permissions, you may see different SAP functions.

After you log in, if you see a blank screen only, click the Edit Pencil icon (lower-right corner of the screen).

Add the SAP Fiori Apps tile to the My Home group on your SAP landing page.

Click the Open As PDF below the Paystub and view the paystub contents as a PDF.

Supported mobile devices and operating systems:

• Mobile Phones
  • iPhone 4S or later (iOS 8.x and 9.x)
  • Android Samsung Galaxy S4+S5+S6
  • Windows phone 10
  • Blackberry phone Z10/Z30
• Tablets
  • iPad 2 or later (iOS 8.x and 9.x)
  • Android Samsung Galaxy Tab Series Pro+S, Google Nexus

Supported mobile Web browsers:

• Google Chrome - latest version
• Apple Safari - latest version
• Android browser - latest version
• Microsoft browser - IE 11.x or Edge
• Blackberry browser - 10.x

If you are approving time for multiple people using SAP Mobile, and you cannot take action on the second employee's timesheet, go back to the Home screen and tap Approve TImesheets again. Then proceed with approval actions.

SAP resources are accessible from three different sources: SAP GUI, SAP Portal, and SAP Mobile. Each of the these sources manage and display similar information; however notable differeces exist between them.

SAP GUI

SAP GUI is best suited for heavy use performing mulitple and diverse SAP functions and transactions. SAP GUI is only accessible via software installed on either a Windows or Mac computer. SAP GUI is not accessible off-campus.

SAP Portal

The SAP Portal is best suited for moderate use performing general time keeping and other actions made available via the SAP Portal. The SAP Portal is only accessible via a Web browser. Users also have the option to access the SAP Portal via RemoteApps. The SAP Portal is accessible from on- and off-campus.

SAP Mobile

SAP Mobile is best suited for lite use performing general time keeping and select approval functions. SAP Mobile is accesible from on- or off-campus.

When entering working time that is less than one hour long, begin with a zero before the decimal point.

The following Manager Self-Service actions can be taken with the SAP Mobile:

• Approve Timesheet - review and approve employee timesheets
• Approve Travel Expenses - review and approve employee travel expenses
• Approve Travel Requests -review and approve employee travel requests
• Approve Requisistions - review and approve requisitions

NOTE: Texas State faculty, staff, and student employees can access SAP Mobile. However, depending on your role and user permissions, you may see different SAP functions.

Windows Computers

• Internet Explorer 11+
  • Compatibility View must be enabled for the SAP Portal website.
• Firefox 44-47 and 49
• Chrome 11+
• Opera 11+  

Mac Computers

• Firefox 44-47 and 49
• Chrome 11+

NOTE: Safari is not supported.

CAUTION: Interactive Adobe Forms used in e-PCRs will only work properly when using Internet Explorer.

Update your Android mobile device to the most current operating system, or launch SAP Mobile from a different mobile browser.

Access SAP from a different mobile Web browser.

SAP Mobile opens a new window when the SAP Fiori Apps page is opened. Close the SAP Fiori Apps window to return to the My Home page and logout.

Review and ensure that you have entered or selected a value for all of the required time-entry information fields (Date, Duration, and Att./Absence Type:). 

Open SAP in a different Web browser.