Quick Guide Commonly Used Voicemail Tasks

Getting Started 

Action Enter
Listen to new messages 1
Record and send a message 2
Listen to saved messages 5
Review, forward, delete, or save messages you have selected 6
Listen to and recover messages you have marked for deletion (in this session only) 7

Changing your Mailbox Options

Action Enter
Change name 3, 1, 5
Change password 3, 1, 4
Change standard greeting 3, 4 or 3, 1, 3, 2
Change busy greeting 3, 5 or 3, 1, 3, 1
Change out-of-office greeting 3, 6 or 3, 1, 3, 3
Set automatic message forwarding 3, 2, 4
Set message presentation ordering 3, 2, 5
Set immediate message notification 3, 1, 1

While Listening to a Message

Action Enter
Increase playback speed 1, 4
Decrease playback speed 1, 7
Skip back five seconds 3
Delete a message 4
Save a message 5
Increase volume 1, 6
Decrease volume 1, 9
Skip to next message 7
Reply to a message 8
Skip ahead five seconds 9

After Recording Message

Action Enter
Request future delivery 0, 1
Mark the message urgent 0, 2
Restrict forwarding of the message 0, 3
Request a return receipt 0, 5
Leave a callback number 0, 8