Contact Us  
Phone: 512.245.ITAC (4822)   
Email: itac@txstate.edu or Ask ITAC   
LiveChat: https://livechat.itac.txstate.edu   
Check Ticket Status: Legacy Tickets or New System Tickets

Service Centers
San Marcos Campus: Alkek 1st Floor   
Round Rock Campus: Avery 302

Hours of Operation

Service Center - San Marcos   
Mon - Fri: 7:30 a.m. - 6:00 p.m.   
Sat - Sun: Closed  

Visiting us in San Marcos in person? Join our WaitWell Queue by using Online Check-In

Service Center - Round Rock   
Mon - Thurs: 8 a.m. - 6 p.m.   
Fri: 8 a.m. - 5 p.m.   
Sat - Sun: Closed

LiveChat and Phone   
Mon - Fri: 7:00 a.m. - Midnight   
Sat: Closed 
Sun: Noon - Midnight

Special Move-In Weekend Hours 
Saturday, 8/15: Noon - Midnight   

image of the service desk with an employee helping a student