Using Proctorio While Taking a Canvas Test

What is Proctorio?

  • Proctorio is available for Online and Hybrid courses taught at Texas State.
  • Students should never be charged any fees for the use of Proctorio.
  • Proctorio is a secure monitoring platform that integrates with Canvas.
  • Proctorio only works within the Chrome web browser.

Proctorio offers customizable recording and lock down options in addition to security tools that prevent unauthorized web surfing and/or content capture. All internet browsing can be blocked or specific links within the exam can be whitelisted. Proctorio prevents test distribution by restricting the ability to copy and paste, print, and/or save as PDF, while automatically clearing caches and disabling extensions during the assessment to keep exam content secure.

System Requirements for Proctorio

Students must have the following installed on their device (one-time task):

  • Webcam
  • Microphone
  • Chrome browser:  System requirements  (Windows, Mac, Linux)
  • Proctorio browser extension (download)
    • YES - laptops and desktops
    • NO - Android/iOS smartphones or tablets

Taking a Proctored Test Monitored by Proctorio

  1. If a test is proctored by Proctorio, it will be labeled Remotely Proctored. Click to take the test.
  2. Follow the test instructions provided by your instructor and click Start The Quiz.

    A Proctorio screen will appear informing you of the proctoring services your teacher enabled.
     
  3. Close all open browser tabs and windows. Proctorio will alert you about any system issues and provide recommendations if applicable.

    A Proctorio shield icon will appear at the top of the Chrome browser which you can click for help and support or to start a live chat with a Proctorio agent if you run into any technical issues.
     
  4. Click Start exam pre-checks.
  5. A System Diagnostics Test will be performed on your Webcam, Microphone, Connection and Desktop. You will then be required to share your desktop with Proctorio. You will need to click the screen image preview before the Share button will activate.
    • If your computer has multiple displays, Proctorio will require you to disable it or to mirror your displays.
  6. Once your system has passed, click Next.
  7. You will be required so show your ID to the camera. This can be your Texas State Student ID card. Click Next to proceed or you can retake the picture of your ID card.
  8. Click Begin camera test, where you will be asked to smile. Proctorio will take 5 photos of you.
  9. On the Exam Agreement page, click I accept, begin exam now.

    The test will load and you will see your camera image on screen which you can collapse if it is in the way.
    • Do not disable the camera or stop sharing your screen or the Canvas test will stop immediately.
  10. Submit the test when you are finished.