Bobcat Digital Signs FAQs
Cost & Billing
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How much does a digital sign cost?
Digital sign costs will vary from one department to another depending on the size and type of sign selected as well as what is needed to install the sign in the selected location.
The upfront investment will include:
- The cost of the sign display (television/monitor)
- The cost of the computer to run the signage software
- Installation fees including electrical and networking if they do not already exist in the desired location
Digital sign owners also pay a $300 annual service fee to cover the digital sign license.
PLUS + BASIC
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Are there recurring costs for digital signs?
Digital sign owners pay a $300 annual service fee to cover the digital sign license.
PLUS + BASIC
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When will I be charged for my digital sign service?
The service contract for digital signs is based on a calendar year. Signage service runs from January through December. Sign owners are charged one time for the year, generally at the beginning of the calendar year (January).
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What happens if I stop digital sign service in the middle of the year?
Digital sign service is charged annually and is not refunded if service is terminated early.
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Am I charged the full amount if I start digital sign service later in the year?
While digital sign service is charged annually, sign owners may be able to request a one-time pro-rated amount based on the number of months remaining in the service year.
Installation & Maintenance
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What are the hardware and infrastructure needs of digital signage?
The required components for a successful digital sign deployment are:
- 1 LCD display (specific model)
- 1 digital signage player
- 1 data port
- 2 power outlets
- Control and video cables
- Display mount with player add-on
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What is the refresh model for digital sign displays?
Refresh cycles are based on the warranty of the hardware at the time of installation +/- performance (e.g. - number of active hours) and needs of the department. Departments are responsible for the replacement of hardware and peripherals that are no longer under warranty.
PLUS + BASIC
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Who manages the installation of digital signs?
Digital sign installation is coordinated through the IT Assistance Center.
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Can I put up a digital sign wherever I want?
Digital signs require electricity and network and have ADA accessibility requirements that must be adhered to when installing signs. The IT Assistance Center will discuss all options and requirements with you during the AV consultation.
Plus digital signs are installed throughout campus in high traffic areas.
Content Creation
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Where does content for the digital signs come from?
Digital sign content is created and managed by individual departments. Content can consist of existing videos, images, and/or animations created using content external creation software such as Photoshop or through the OnSign digital sign software.
Plus digital signs will include recurring 15 second ads that display throughout the hour.
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Are there guidelines available for what can be displayed on digital signs?
There are no specific templates to use in OnSign. However, refer to the University Marketing website for official university fonts, branding, and logos.