Mobile Device Management

About Mobile Device Management

Mobile Device Management powered by Jamf Pro allows departmental administrators to securely and remotely manage TXST iOS and iPadOS devices. This service maintains iPhone and iPad device health and helps to protect confidential and sensitive university data.

  • Available to: Faculty, Staff, Student Employees
  • Where to use: Texas State iPhones and iPads
  • Cost: Funded by Division of IT

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Important Update: Device Management Requirements

  • In accordance with the TSUS Technologies Prohibited by Regulation Policy, all state-issued mobile devices at Texas State University are required to be managed to protect university data. 
  • Licenses for Mobile Device Management (MDM) powered by Jamf Pro will be funded by the Division of IT for use on department-owned iPhones and iPads.

Purpose

The purpose of this policy is to protect University data by:

  • Preventing the Installation of Prohibited Technologies: Ensures that unauthorized or harmful applications cannot be installed on devices.
  • Creating Remote Management Capabilities: Allows the university to remotely wipe or uninstall compromised devices, protecting sensitive information.
  • Allowing Secure Configurations: Ensures devices are set up with secure baseline settings.

What is Jamf? 

Apple iPads and iPhones are the university standard for mobile devices. Jamf is a comprehensive mobile device management (MDM) system specifically designed for Apple devices, including macOS, iOS, iPadOS, and Apple TV. 

What does this mean for you?

  • Department Responsibility: It is the department’s responsibility to submit the necessary forms (listed below) to set up local administration and ensure all their devices are enrolled.
  • New Device Enrollment: All new Apple iOS or iPadOS devices must be enrolled in Jamf. Most will be auto enrolled upon receipt, but if not, contact ITAC. 
  • Existing Devices: If you have existing Apple iOS or iPadOS devices, they must  also be enrolled in Jamf.  If they are not enrolled, please contact ITAC. 
  • Device Visibility Issues: If you already have devices enrolled in Jamf but cannot see them, we typically just need to assign the device to your Jamf Site to quickly correct this.
  • App Management: All apps for enrolled devices must be channeled through Jamf. This is required for both security and functionality. 

For any questions or assistance, please contact ITAC.

Choose a request form to get started:

Learn

Visit the Jamf Pro website to learn more about Mobile Device Management.