Automatic Call Distributor (ACD) Phones : IT Assistance Center : Texas State University

About Automatic Call Distributor (ACD) Phones

An Automatic Call Distributor (ACD) phone is a system that distributes incoming calls to a specific group of phones or agents based on a customer's menu selection, incoming telephone number, or time of day. If your department is in need of an ACD phone, please contact ITAC to get started.

Available to: Faculty and Staff
Where to use: Texas State phones
Cost: Varies

Get Started

Submit this request to request an Automatic Call Distributor (ACD) Phone for your department.