File and Data Sending and Receiving
As you make decisions on how to send and receive files, consider these services offered to the Texas State community. If you work with Confidential and Sensitive Information (see Data Classifications definitions), be sure to only send or receive this type of information using the appropriate services below.
Also see store and share services.
| Texas State Email (BobcatMail) | Email Encryption | Texas State File Transfer | One Time Link | |
| Use Type | Send and Receive | Send and Receive | Send and Receive Files | Send and Receive Messages |
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| Description | Email service provided to all faculty, staff, and students. | Email service that will encrypt the email and allow for proper sending of confidential and sensitive information. | Online file transfer service. Files securely encrypted and stored for 30 days. | Online message service. The sender creates a message and generates a link which you send to another person. Once clicked, the link expires and the message is gone. |
| Mobile Access | Yes via your mobile device's Mail or Outlook app | Yes via your mobile device's Mail or Outlook app | Yes via Texas State File Transfer | Yes via OneTimeLink |
| Off-Campus Access | Yes via Outlook or BobcatMail | Yes via Outlook or BobcatMail | Yes via Texas State File Transfer | Yes via OneTimeLink |
| Transfer or Send Options | Send -mail messages and attachments to Texas State and non-Texas State users. | Send encrypted email messages and attachments to Texas State and non-Texas State users. | Transfer and receive files to/from Texas State and non-Texas State users. | Send and receive encrypted messages to/from Texas State and non-Texas State users. |
| Storage Space | 30 MB is the largest attachment size | 30 MB is the largest attachment size | 50 GB total. Transfer one file at a time (zip files allowed). Larger option available based on business need. | Message service has 25,000 character limit. No file storage. |
| Available To | Faculty, Staff, and Students | Faculty, Staff, and Students | Faculty, Staff, and Students | Faculty, Staff, and Students |
| Data Classification Type Allowed | Public Information | Public Information, Sensitive Information, and Confidential Information | Public Information, Sensitive Information, and Confidential Information | Public Information, Sensitive Information, and Confidential Information |
IMPORTANT: Never send confidential or sensitive information via TXST Email (BobcatMail). While Email Encryption is listed as an option above, File Transfer is the preferred method, as it's easier for both the sender and receiver to use.
*Data Classifications Defined
Confidential InformationData Sensitivity: High | Protection of data is required by law (e.g., TPIA, FERPA, and HIPAA data) or contractual agreements. Confidential information presents the most serious risk of harm if improperly disclosed. Examples: social security numbers, credit card info, personal health records, student records, crime victim info, court sealed records, access control credentials |
Sensitive InformationData Sensitivity: Moderate | Data that is releasable in a controlled and lawful manner under the Texas Public Information Act. Sometimes considered public, some assurance is required so release of information is both controlled and lawful. Unauthorized disclosure of sensitive information could adversely impact the university, individuals, or affiliates. Examples: performance appraisals, employee birth dates, student email addresses, donor information, voicemail, contents of email, unpublished research |
Public InformationData Sensitivity: Low | Information shared broadly, without restriction, and at the complete discretion of the owner. From the perspective of confidentiality, public information may be disclosed or published by any person at any time. Examples: job postings, service offerings, published research, directory information, degree programs, general information about university products and services |