Computer Re-Image Services Support

About Computer Re-Image Services

Computer Re-image Services are available to qualified computers. We re-image TXST computers that meet the current minimum hardware configuration specifications with the Standard Software Image.

  • Available to: Faculty, Staff, Student Employees
  • Where to use: Texas State Windows and Mac computers
  • Cost: Varies

Get Started

Computer re-image services are available on TXST computers only.

Option 1

The ITAC Hardware Repair Shop can reimage your computers for a fee. Please use the ITAC Computing Hardware Repair Request to request a reimage of your computer.  

Option 2

You can contact the ITAC Service Desk to have your computer reimaged remotely through Software Center at no charge. However, you will still need to rebind and encrypt your computer.

NOTE: Your local TSP or technical support may also be able to reimage your computer. 


Learn

The Re-image Process

  1. Hard drive is erased.
  2. Licensed operating system is installed.
  3. Standard software image is installed.

Re-Imaging old computer when ITAC sets up a new computer

The IT Assistance Center can re-image your old computer when you get a new computer. The older computer must meet minimum hardware configurations.

We highly recommend re-imaging an old computer prior to deploying it to a new user.

You can use the ITAC Computing Hardware Repair Request form to have ITAC pick up, re-image, and deliver your old computer (pick up, delivery, and re-image fees apply) or you can contact the ITAC Service Desk to have the computer reimaged remotely through Software Center at no charge.


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Need help? Contact us.