How to Access a Shared Mailbox on Outlook for Windows

  1. Open Outlook. 
  2. Click the File tab.

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  3. Click Add Account.

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  4. Next to Email Address enter the shared mailbox's full email address and click Next.

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    Outlook will search for your shared mailbox settings.

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  5. In the dialog box, delete the shared mailbox address and enter your individual email address.
  6. Enter your NetID password and click OK.

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  7. Click Finish.

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  8. Close and re-open Outlook to view your shared mailbox.