How to Set or Reset your Voicemail Security Code (PIN)

  1. While connected to the TXST wired or Wi-Fi network, go to voicemail.txstate.edu.

    NOTE: If you are off campus, connect to the network via VPN, or contact ITAC for assistance.
     
  2. Enter your extension (e.g., 52111) or Texas State email address (NetID@txstate.edu), and click OK.

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    The screen will display instructions indicating that an email will be sent to you to complete the reset process.

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    NOTE: You will receive an email from DoNotReply@voicemail.txstate.edu.
     
  3. Click the first link in the email.

    NOTE: You must complete the reset process within 10 minutes.

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  4. Enter a security code, then re-enter the security code. Click OK.

    NOTE: Security codes must be 6-15 numbers long and cannot be a recently used code.

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    Next, you will see a success screen.

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    Congratulations! You have successfully reset your voicemail security code. If you have not done so yet, please record a greeting.